Currently, providers of “Buy Now, Pay Later” services are at liberty to prevent retailers applying a surcharge on BNPL transactions.
The Reserve Bank has been taking an interest in the growth of the BNPL area – see here. Until now, however, it has not ruled out surcharges. At the time of the report (March 2021), it was stated, “The Bank is currently considering the policy issues raised by BNPL providers’ no-surcharge rules. While the PSB has not reached any conclusions at this time, its preliminary view is that the BNPL operators in Australia have not yet reached a point where it is clear that the costs arising from a no-surcharge rule outweigh the potential benefits in terms of innovation. Over time, however, a public policy case could emerge for the removal of the no-surcharge rules in at least some BNPL arrangements.”
Hence, I was interested to see that the Reserve Bank has now changed its attitude to such restrictions, stating that merchants should have the ability to apply a surcharge to customers using a BNPL platform.
More specifically, it’s stated here that the RBA “has concluded that it would be in the public interest and consistent with its mandate to promote competition and efficiency in the Australian payments system for BNPL providers to remove their no-surcharge rules, so that merchants have the ability to apply a surcharge to those payments if they wish. This approach is consistent with the Board’s long-standing principle in relation to no-surcharge rules”.
Since it’s been reported that the fee to retailers for BNPL transactions is often around 4% and can be up to 6% (see the Reserve Bank study linked above), this could make a difference to the popularity of such platforms, although it probably needs to be acknowledged that there may not be a lot of price sensitivity in the area, given that it’s popular for ” ‘discretionary’ retail purchases” . And many customers are prepared to pay for convenience, even Aldi cutomers (who, I would have thought, would be very price-sensitive) who can regularly been seen using “contactless” payments notwithstanding that it involves a surcharge.
The change being suggested has not yet come into effect, but hopefully it will apply in due course. This is just one aspect of the RBA’s work in monitoring the retail payments system. We can be grateful that, due to the RBA’s work, the average cost to merchants of card acceptance in Australia is well below the equivalent in the United States.




















