The local branch of NAB is relocating. I suppose that’s good news, at least it isn’t closing down. We peered through the windows of the space that’s being fitted out. I know that modern bank branches all have a different look and feel about them, but I was left with the impression that NAB wants customers to do all the work themselves.
No doubt all will be revealed in due course, but at this stage, I was struggling to see where the tellers – or are they now, “customer service officers? – are to be located. There’s a table, ATMs, a TV screen and a couch. Maybe the staff will be behind the planter boxes?
Musings and Mutterings 