I get that companies need to remediate past mistakes, but I wonder if it goes too far. First it was ANZ, and recently it was CommSec. I received a cheque for just over $40 from them. There wasn’t much of an explanation, but seemingly it related to transactions on an account that had been closed in 2011.
Just what “error” had occurred back then was not clear to me. I certainly don’t recall having any issues.
An added complexity was that the original account was a joint account, and the cheque was made out to the the joint holders. This created some issues with having the bank accept the cheque, but I’m pleased to say that, with a little explanation, ANZ were prepared to be a little flexible and accept the cheque as a deposit into an account in my name, not in the name of all the original holders.
Musings and Mutterings 